Privacy Policy

At The Lodge Morocco, we are committed to safeguarding your personal information and protecting your privacy. This Privacy Policy explains how we collect, use, and protect the data you provide to us through our website and services.

1. Information We Collect

We may collect the following types of personal information:

Identity Information: Such as your name and contact details (e.g., email address and phone number).
Payment Information: Including billing details and transaction history.
Booking Details: Information relevant to your reservation, such as check-in and check-out dates.
Technical Data: Such as your IP address, browser type, and device information through cookies (see Section 6).

2. How We Use Your Information

We use the personal information you provide for the following purposes:

To process bookings and payments securely.
To communicate with you about your reservation, including confirmations and updates.
To send you information about our services, special offers, or updates (if you have opted into such communications).
To enhance your browsing experience on our website and provide personalized services.

3. Sharing Your Information

We respect your privacy and will never sell or share your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers, such as payment processors, solely for the purpose of fulfilling your booking or improving our services.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Data is stored securely on encrypted servers.
Only authorized personnel have access to your information.

Despite these measures, no online system is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights concerning your personal information:

Access: You can request a copy of the data we hold about you.
Correction: You can ask us to update or amend inaccurate or incomplete information.
Erasure: You can request the removal of your personal data, subject to legal or contractual obligations.

To exercise these rights, please contact us at inquiries@thelodgemorocco.com.

6. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and provide essential functionality, such as account login and booking processes.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the site to recognize your preferences and activities during your visit.

Types of Cookies We Use:

Session Cookies: Temporary cookies that expire when you leave the website.
Functional Cookies: Help enhance website features, such as remembering login details.

You can control or disable cookies through your browser settings. However, disabling cookies may impact the functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with a revised “last updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: inquiries@thelodgemorocco.com
Address: The Lodge, Tamraght, Hay sahl,Tamraght